Press & Podcasts
Here is an archive of press coverage, editorial features and guest appearances on podcasts:
If you are interested in comment, editorial contribution or an interview with Chris, please contact info@bascule.com
HR Review: Chris Jay: Creating a culture where disability isn’t a secret - HRreview
HR Magazine: HR Magazine - Can certain perks help attract and retain staff with disabilities?
International Airport Review: Promoting more inclusive airports for disabled passengers (internationalairportreview.com)
Training Journal: Can training prevent staff from hiding their disability? - (trainingjournal.com)
Marketing Beat - Gaining access - the importance of disability-inclusive marketing (marketing-beat.co.uk)
CLH - Accessible hospitality- Creating a more inclusive hotel PAGE 4
CLH (Caterer, Licensee, Hotelier)- Improving inclusivity in pubs
Future of Work - Time to address the future of workplace accessibility - The Future of Work
Workplace Wellbeing Professional - Chris Jay: Inclusive culture - the key to wellbeing for staff with disabilities - Workplace Wellbeing Professional
Money Marketing - PAGE 30 - MM April 2024 (emap.com)
CXM (Customer Experience Magazine)- Looking beyond the surface: Improving CX for people with hidden disabilities - Customer Experience Magazine (cxm.co.uk)
SME MAGAZINE - The SME benefits of an inclusive workforce
FMJ- A shift in modern working behaviours can be used to improve inclusivity - FMJ
PEOPLE MANAGEMENT- Company-wide training led by employees with disabilities could encourage understanding and openness
HR REVIEW- Chris Jay: Why disability should be everyone’s business - HRreview
HR MAGAZINE- HR Magazine - Inclusive interaction: addressing awkwardness around disability
MYCUSTOMER.COM- Purple Tuesday: A new perception of disability | MyCustomer
FACILITATE- Inclusivity must be a part of the new workplace | Facilitate Magazine
CA MAGAZINE- Big picture - CA Magazine October 2023
CX MAGAZINE - Disability awareness is a key element of improved CX - Customer Experience Magazine (cxm.co.uk)
OCCUPATIONAL HEALTH AND WELLBEING - Why ‘hidden’ disabilities shouldn’t also mean hiding disability - Personnel Today
CHARTERED INSTITUTE OF INTERNAL AUDITORS- Features | Audit & Risk magazine | Chartered IIA
HR ZONE- The negative impact of keeping disabilities hidden - HRZone
CMI (CHARTERED MANAGER INSTITUTE) - Reasonable adjustments: a “significant management knowledge gap” - CMI (managers.org.uk)
TRAINING JOURNAL- Improving customer service with disability awareness training - (trainingjournal.com)
TRAINING JOURNAL- Why we need to change perceptions of disability - (trainingjournal.com)
PODCASTS -
CX LORE- Beyond the surface- The importance of accessibility in CX
WATT ABOUT HR
MIND, BODY, WORK
THE LEADERSHIP COUNCIL
THE NETWORKING RETREAT
INTERVIEW WITH BOURNEMOUTH AND POOLE COLLEGE