Press Page
Here is an archive of press coverage and editorial features penned by Chris Jay:
If you are interested in comment, editorial contribution or an interview with Chris, please contact info@bascule.com
Money Marketing - PAGE 30 - MM April 2024 (emap.com)
CXM (Customer Experience Magazine)- Looking beyond the surface: Improving CX for people with hidden disabilities - Customer Experience Magazine (cxm.co.uk)
SME MAGAZINE - The SME benefits of an inclusive workforce
FMJ- A shift in modern working behaviours can be used to improve inclusivity - FMJ
PEOPLE MANAGEMENT- Company-wide training led by employees with disabilities could encourage understanding and openness
HR REVIEW- Chris Jay: Why disability should be everyone’s business - HRreview
HR MAGAZINE- HR Magazine - Inclusive interaction: addressing awkwardness around disability
MYCUSTOMER.COM- Purple Tuesday: A new perception of disability | MyCustomer
FACILITATE- Inclusivity must be a part of the new workplace | Facilitate Magazine
CA MAGAZINE- Big picture - CA Magazine October 2023
CX MAGAZINE - Disability awareness is a key element of improved CX - Customer Experience Magazine (cxm.co.uk)
OCCUPATIONAL HEALTH AND WELLBEING - Why ‘hidden’ disabilities shouldn’t also mean hiding disability - Personnel Today
CHARTERED INSTITUTE OF INTERNAL AUDITORS- Features | Audit & Risk magazine | Chartered IIA
HR ZONE- The negative impact of keeping disabilities hidden - HRZone
CMI (CHARTERED MANAGER INSTITUTE) - Reasonable adjustments: a “significant management knowledge gap” - CMI (managers.org.uk)
TRAINING JOURNAL- Improving customer service with disability awareness training - (trainingjournal.com)
TRAINING JOURNAL- Why we need to change perceptions of disability - (trainingjournal.com)
