Disability awareness is a key element of improved customer experience
If you were to discover that your business was ignoring the needs of a potential customer base worth £274 billion per year how would you react? Would you continue doing business without addressing the problem or even showing a slight interest in making the necessary changes?
Our MD, Chris Jay recently tackled this topic in an article written for Customer Experience Magazine (CXM) -
To read the full item, click the article CLICK HERE