Tag: "disability"
Disability- The detrimental impact of secrecy
This article originally appeared on Occupational Health and Wellbeing. Many people go about their working lives keeping their disability a secret from their employers, much to the detriment of their health and wellbeing. Here, Chris Jay -the... read more »
Getting over the barriers of accessibility
Many organisations have ambitions to create an inclusive workplace, but despite these best intentions, their efforts fall short. In order to meaningfully progress and develop more successful strategies we must gain a better understanding of the key reasons behind these shortcomings. read more »
How much do we really learn in 'general' EDI training?
When it comes to Equality, Diversity, and Inclusion (EDI) training- there’s a lot to cover. After all, The Equality Act 2010 outlines nine different protected characteristics, so providing staff with a good foundation of general training on every one of these, (all in a limited... read more »
How to prevent unconscious bias around disability
It’s not always easy to determine why we make certain choices. If you ask yourself, what made you choose those clothes, pursue that career, or be friends with certain people, you’ll probably think about your preferences and inclinations. “I bought that coat because I... read more »
Inclusive Video Conferencing
Bascule Managing Director Chris Jay offers a few tips on how to make video conferencing more inclusive There was a time when having a virtual meeting was a modern novelty- but now, in a post pandemic world, where Zoom has become a... read more »
Inspiring examples of accessible customer service worldwide
At Bascule, we often talk about the importance of accessibility when serving your customer base, and what steps you can take to become more inclusive. Today we thought we’d show you three exemplary projects we have come across in recent weeks. The following inspiring... read more »
Measuring the Success of Inclusivity
For some organisations, the journey to becoming more inclusive involves a series of small steps. For larger firms with comprehensive EDI strategies, efforts will be made on a much larger scale. Either way, one very important aspect of your journey is measuring success. Organisations of... read more »
New flexible working regulations- Do we need to ask?
Recently, (on Saturday 6th April), new regulations laid out by the Government came into effect that allow any staff member to request flexible working arrangements, from day one of their employment. Prior to this, employees had to wait for six months before submitting a request,... read more »
Podcast- CX Lore with Chris Jay
Chris Jay, Managing Director of Bascule Disability Training was invited on to the CX Lore podcast recently, to discuss accessibility in customer service. In this conversation Chris dives into what needs to be done to make CX more inclusive and adapted to people with disabilities. read more »
The National Counselling & Psychotherapy Society (NCPS)
CASE STUDY- Becoming a more inclusive organisation The National Counselling & Psychotherapy Society is a non-profit, professional organisation with the purpose of ensuring that all of its members are safe, competent, and ethical practitioners. As a professional home for talking therapists, NCPS represents and... read more »
