Blog
Time to end the fear of offending
At some point in our lives, most of us have accidentally said the wrong thing. Whether it’s an unintentional faux-pas, misjudgement, or comment we haven’t properly thought through. Of course, as human beings, very few people want to deliberately offend another person, which is why,... read more »
Chris Jay- Appears on the Mind, Body, Work Podcast
Bascule Disability Training's Managing Director, Chris Jay, was recently welcomed as a guest on the latest episode of the Mind, Body, Work Podcast (created by the Workplace Wellbeing Professional team). Host Joanne Swann speaks with Chris (from 14.03) where they explore effective inclusive practices,... read more »
Bascule Disability Training Launches New Access Audit Service
50% discount on audits for organisations signing up for training in June 2024* We are pleased to announce that Bascule Disability Training will now be offering its clients an Access Audit service to assess the inclusivity of their environment. Following the training of additional staff... read more »
Measuring the Success of Inclusivity
For some organisations, the journey to becoming more inclusive involves a series of small steps. For larger firms with comprehensive EDI strategies, efforts will be made on a much larger scale. Either way, one very important aspect of your journey is measuring success. Organisations of... read more »
Closing the disability pay gap
Historically, people with disabilities have experienced lower levels of pay, and fewer employment opportunities. In recent years we have attempted to close this gap through the introduction of inclusion initiatives, EDI policies and of course, the Equality Act 2010- but despite this, we still... read more »
New flexible working regulations- Do we need to ask?
Recently, (on Saturday 6th April), new regulations laid out by the Government came into effect that allow any staff member to request flexible working arrangements, from day one of their employment. Prior to this, employees had to wait for six months before submitting a request,... read more »
Retaining staff with disabilities
Here at Bascule, we often talk about becoming a more inclusive employer. We’ve discussed how to create strategies to improve inclusivity, offered tips on how to develop an accessible recruitment process, and shared guidance on how to make the cultural changes that will help businesses... read more »
Looking beyond the surface: Improving CX for people with hidden disabilities
CXM (Customer Experience Magazine) recently commissioned Bascule to write an article on the customer experience (or CX) for people with hidden disabilities. Here is a short excerpt- the full article is linked below: If you suddenly became aware that the needs of one in four... read more »
Inspiring examples of accessible customer service worldwide
At Bascule, we often talk about the importance of accessibility when serving your customer base, and what steps you can take to become more inclusive. Today we thought we’d show you three exemplary projects we have come across in recent weeks. The following inspiring... read more »
Bascule Disability Training Gains CPD Accreditation
We are delighted to announce that Bascule Disability Training’s online and in-person training courses have become accredited by The CPD Certification Service. Following an accreditation process involving an objective assessment of Bascule’s course content, structure of training modules, materials and learning outcomes, Bascule has... read more »
